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Policy

Scope Creep Policy

Understanding how we manage project scope changes to keep your web design project on track, on budget, and stress-free.

Last updated: 5 July 2026 Est. reading time: 5 min

What is Scope Creep?

Scope creep occurs when the magnitude of a project exceeds or "creeps" past the boundaries of its original goals and objectives. This results in additional work being performed without additional compensation - and it's one of the most common challenges in web design and software development.

⚡ The Bottom Line: Scope creep costs you time, money, and peace of mind. That's why we address it clearly and proactively from the start.

Common Examples of Scope Creep

Extra Pages

Adding pages beyond the agreed scope

Unlimited Revisions

Requesting endless design changes

New Features

Adding functionality mid-project

Copywriting & SEO

Content writing services not included

Social Media Setup

Account creation and management

Fresh Images & Galleries

New photos, slideshows, or galleries

Our Approach to Scope Creep

1

Clear Scope Definition

All Projects are defined by a clear scope of work in the initial agreement or quote. This includes page count, features, revisions, and deliverables.

2

Out-of-Scope = Additional Work

Any work requested outside the agreed scope will be treated as additional work and charged separately at our standard hourly rate of R420 per hour.

3

Prior Notification

We will notify you in writing before commencing any out-of-scope work and seek your agreement on the additional cost and timeline impact.

4

Excessive Scope Creep

If scope creep becomes excessive, we reserve the right to pause the Project and renegotiate the terms or scope.

In Scope vs. Out of Scope

Item In Scope Out of Scope
Number of Pages As agreed (e.g., 5 pages) Additional pages
Revisions Two rounds of minor revisions Unlimited changes
Functionality As specified in quote New features added mid-project
Copywriting Client provides content Content writing services
SEO Basic on-page SEO included Advanced SEO campaigns
Social Media Social icons included Account setup & management
Images Stock images included Custom photography & galleries

* This is a general guide. Your specific scope will be detailed in your project agreement.

How to Avoid Scope Creep

Define Requirements Clearly

Review your needs thoroughly before the project begins. The more detail upfront, the fewer surprises later.

Communicate Early

If you think of something new, let us know as soon as possible. We can help you assess the impact.

Review Your Agreement

Familiarise yourself with what's included (and what's not) in your project scope.

Ask Questions

If you're unsure about any aspect, ask us. We're here to help you define the right scope for your needs.

Rate Card for Out-of-Scope Work

R420

per hour

Standard hourly rate for additional work

R1,050

per static page

Additional static page development

R1,650

per dynamic page

Additional dynamic page with functionality

* All rates are quoted in South African Rand (ZAR) and exclude VAT. Rates subject to change.

Frequently Asked Questions

What is scope creep in web design?
Scope creep occurs when the magnitude of a project exceeds or "creeps" past the boundaries of its original goals and objectives. This results in additional work being performed without additional compensation.
What are common examples of scope creep?
Common examples include adding extra pages beyond the agreed scope, requesting unlimited revisions, adding new features after the project has started, requesting copywriting or SEO services not included, and asking for social media account setup or blogging services.
How does MooyVx handle scope creep?
MooyVx defines a clear scope of work in the initial agreement. Any work outside the agreed scope is treated as additional work and charged at R420 per hour. Clients are notified in writing before any out-of-scope work begins.
How can I avoid scope creep on my website project?
To avoid scope creep, clearly define your requirements before the project begins, review your needs thoroughly, and communicate any potential changes early. Our team is here to help you define the right scope for your project.
What is your hourly rate for additional work?
Our standard hourly rate for out-of-scope work is R420 per hour. This applies to any work requested outside the agreed project scope. Additional pages are charged at R1,050 per static page and R1,650 per dynamic page.
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