Privacy Policy
Last updated: 21 May 2026
MooyVx Visual Studio ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with our AI tools.
We comply with the Protection of Personal Information Act (POPIA) of South Africa and relevant international privacy laws where applicable.
1. Information We Collect
Personal Information: When you contact us, sign up for services, or use our contact form, we may collect:
- Name and surname
- Email address
- Phone number
- Business information
- Any information you voluntarily provide in messages
Usage Data: We automatically collect certain information when you visit our website, including:
- IP address
- Browser type and version
- Pages visited and time spent
- Referring website
- Device information
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer support
- Process service requests and deliver our photography, social media, and software services
- Improve our website, tools, and services
- Send important updates about our services (with your consent)
- Analyze website traffic and usage patterns via Google Analytics
- Comply with legal obligations
3. AI Tools (mooyvx-ai-tools-dev.webbnicwe.workers.dev)
Our free AI content generator at mooyvx-ai-tools-dev.webbnicwe.workers.dev is designed with your privacy in mind:
- No data storage: We do not store any text you generate or input into the AI tool.
- No tracking: The AI tool does not use cookies or tracking technologies.
- No sign-up required: You can use the tool without creating an account or providing personal information.
- Anonymous usage: Generated content is processed in real-time and not retained.
The AI service uses Cloudflare Workers for processing. No personal data is logged or stored.
4. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to improve your experience on our website. Specifically:
- Google Analytics: We use Google Analytics to understand how visitors interact with our site. This helps us improve content and user experience.
- Essential Cookies: Some cookies are necessary for the website to function properly.
- Cookie Consent: We request your consent before enabling non-essential cookies.
You can manage cookie preferences through our cookie banner or your browser settings.
5. Third-Party Services
We use the following third-party services that may process your data:
- Supabase: For hosting images, files, and application data (GDPR compliant)
- Google Analytics: For website analytics (data anonymized where possible)
- Cloudflare: For CDN, security, and Workers (AI tool processing)
- EmailJS: For processing contact form submissions (no long-term storage)
Each of these services has its own privacy policy and data processing agreements.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include:
- SSL/TLS encryption for all data transmission
- Content Security Policy (CSP) headers
- Regular security updates and monitoring
- Limited employee access to personal data
7. Your Rights (POPIA Compliant)
Under South Africa's POPIA and applicable laws, you have the right to:
- Access: Request a copy of your personal information we hold
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal obligations)
- Objection: Object to processing of your information
- Portability: Request transfer of your information to another service
- Withdraw Consent: Withdraw consent for marketing communications at any time
To exercise any of these rights, contact us at legal@mooyvx.com.
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Contact form inquiries are retained for 12 months. Analytics data is retained for 26 months.
9. Children's Privacy
Our services are not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.
10. International Data Transfers
Some of our third-party service providers (e.g., Google Analytics, Cloudflare) may process data outside South Africa. We ensure appropriate safeguards are in place, including standard contractual clauses where required. Your information may be transferred to and maintained on servers located outside your province or country.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last updated" date. We encourage you to review this Privacy Policy periodically. Significant changes will be notified via our website or email (where appropriate).
12. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
๐ง Email: legal@mooyvx.com
๐ Phone/WhatsApp: +27 69 876 0713
๐ Address: Kleinberg Accommodation, R27, Langebaan, West Coast, South Africa, 7357
For data protection officer inquiries, please email legal@mooyvx.com